Batch Holds

The Batch Holds feature enables authorized State users to issue or view payment holds for a Sponsor by program. Sponsors can still enter claims when a batch hold is in place; however, no payments will be issued by the system for the selected program until the hold is removed. 

Viewing or Modifying a Batch Hold

On the Applications menu, select Sponsor Manager.

If necessary, search for and select a Sponsor.

Select Batch Holds. The Batch Holds screen displays.

Make any necessary modifications.

Select Save to receive a confirmation.

Select <Edit to return to the previous screen or select Finish to return to the Sponsor Manager Menu screen.

Removing a Batch Hold

On the Applications menu, select Sponsor Manager.

If necessary, search for and select a Sponsor.

Select Batch Holds. The Batch Holds screen displays.

Uncheck the All Months checkbox.

Select the blank space from the drop-down menu for the Reason Code.

Select Save to receive a confirmation.

Select <Edit to return to the recently modified Batch Holds screen or select Finish to complete the activity.